Terms & Conditions

1. Booking, Rates & Payment

  • Rate Validity: Quoted rates apply for specified dates and programs; seasonal surcharges may apply.

  • Advance & Balance: 100% advance payment is required for jungle safari and resort bookings.

2. Check-In/Out & Transfers

  • Check-In: 2:00 PM; Check-Out: 11:00 AM. Early check-in/late check-out is subject to availability.

  • Transfers: Must be requested at least 24 hours in advance; same-day requests may not be accommodated.

3. Identification Requirements

  • Foreign Nationals: Must present a valid passport and visa.

  • Indian Nationals: Must present a Passport, Driving License, Voter ID card, or PAN card.

4. Cancellation & Amendments

  • Jungle Safari Bookings: Once booked, jungle safaris are non-refundable.

  • Resort Bookings:

    • More than 35 days before arrival: 20% cancellation charge.

    • 22–35 days before arrival: 30% cancellation charge.

    • 8–21 days before arrival: 60% cancellation charge.

    • 7 days or less before arrival: 100% cancellation charge.

  • Special Dates: Bookings during Christmas, New Year, and long weekends are non-refundable.

  • Amendments: Changes within 35 days of arrival are treated as cancellations.

5. Child & Extra-Adult Policy

  • Children under 5 years: Complimentary.

  • Children aged 5–12 years: 25% of the adult rate.

  • Guests over 12 years: 40% of the adult rate; a two-room upgrade is available if a supplement of over 65% is paid, subject to availability.

6. Park Closures or Unforeseen Events Beyond Our Control

  • Parks may be closed on specified days and festivals. We are not liable for closures beyond our control; affected components will be rearranged or refunded as per the policies of the respective government authorities.
  • We are not liable for any failure or delay in fulfilling our obligations due to events beyond our reasonable control.These events include, but are not limited to:

 

  • Natural disasters (e.g., floods, earthquakes, landslides)
  • Fires or explosions
  • Epidemics, pandemics, or public health emergencies
  • Government actions or restrictions
  • Strikes or labor disputes
  • Disruptions in transportation or utilities

7. Liability & Conduct

  • Health & Safety: Guests are responsible for their own vaccinations and fitness; we are not liable beyond third-party insurance.

  • Conduct: Guests must respect wildlife, regulations, and lodge rules; any breach may lead to termination without refund.

8. Age Restriction

  • Guests must be at least 18 years old to book and participate. By booking, you confirm that you meet this requirement.

9. Indemnification & Release

  • You agree to indemnify, defend, and hold harmless Indian Tiger Safaris and its affiliates from any claims, losses, or liabilities arising out of your participation, including negligence.

10. Media Release

  • You grant permission for Indian Tiger Safaris to use photos and videos taken during safaris for promotional purposes without royalties.

11. Third-Party Links

  • We are not responsible for the content, accuracy, or practices of external sites linked on our website.

12. Governing Law & Jurisdiction

  • These terms are governed by the laws of India. Any disputes shall be resolved in the courts of India.

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Get in touch

At Kanha Safari Stay, we aim to make your jungle safari amazing. If you have any questions, need help with bookings, or want to learn more about our resort, feel free to contact us.

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